Privacy Policy

Last updated: February 9, 2026

1. Introduction

Countify Bio ("Countify," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered microscopy analysis platform ("Service").

By using our Service, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Personal Information

When you register for an account, we may collect:

  • Email address
  • Full name
  • Profile information from OAuth providers (Google, Microsoft) if you choose to sign in with these services
  • Institution or organization name (optional)

2.2 Research Data

When you use our analysis features, we process:

  • Microscopy images you upload for analysis
  • Analysis results and annotations
  • Project and experiment metadata

2.3 Usage Information

We automatically collect:

  • Log data (IP address, browser type, access times)
  • Device information
  • Usage patterns and feature interactions

3. How We Use Your Information

We use the collected information to:

  • Provide, maintain, and improve our Service
  • Process and analyze your microscopy images
  • Authenticate your identity and manage your account
  • Send you service-related communications
  • Respond to your requests and support inquiries
  • Monitor and analyze usage trends to improve user experience
  • Detect, prevent, and address technical issues or security breaches

4. Data Storage and Security

Your data is stored securely on Amazon Web Services (AWS) infrastructure located in the United States. We implement industry-standard security measures including:

  • Encryption of data in transit (TLS/SSL) and at rest
  • Secure authentication mechanisms
  • Regular security audits and monitoring
  • Access controls and authentication requirements

5. Data Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

  • Service Providers: With third-party vendors who assist in operating our Service (e.g., cloud hosting, analytics)
  • Legal Requirements: When required by law or to respond to legal process
  • Protection of Rights: To protect the rights, property, or safety of Countify, our users, or others
  • Business Transfers: In connection with a merger, acquisition, or sale of assets

6. Your Rights and Choices

You have the right to:

  • Access your personal information
  • Correct inaccurate data
  • Request deletion of your data
  • Export your data in a portable format
  • Opt out of non-essential communications

To exercise these rights, please contact us at support@countifybio.com.

7. Data Retention

We retain your personal information and research data for as long as your account is active or as needed to provide you services. You may request deletion of your account and associated data at any time. Some information may be retained as required by law or for legitimate business purposes.

8. Third-Party Services

Our Service may integrate with third-party services for authentication:

  • Google Sign-In: Subject to Google's Privacy Policy
  • Microsoft Sign-In: Subject to Microsoft's Privacy Statement

We encourage you to review the privacy policies of these third-party services.

9. Children's Privacy

Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country. By using our Service, you consent to such transfers.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us:

  • Email: support@countifybio.com
  • Website: https://countifybio.com
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